Upon our transition to an operating holding company configuration in April 2016, Corporate ESH & QA was reorganized, including the establishment of a new Quality Assurance Group, to place greater emphasis on quality assurance to deliver safe and reliable products to our customers. In fiscal 2015, we once again met our target of no serious product safety incidents.
Reinforcing the quality assurance system: maintaining zero serious product safety incidents
Consumer satisfaction and safety
Products and services provided by the Asahi Kasei Group include materials, products, installations, various services, and after-sale support. We believe that providing products and services that satisfy our customers is our ultimate mission. We constantly strive to enhance our systems for quality assurance, including product safety.
Effort to maintain zero serious product safety incidents
As part of the effort to prevent serious product safety incidents, we established new quality assurance bylaws that stipulate quality assurance activities for RC administrators to perform. The bylaws newly define the central role of quality assurance managers in activities to enhance quality assurance, and are applied in concert with our product safety guidelines to secure product safety and prevent the occurrence of serious product safety incidents.
All business units of the Asahi Kasei Group apply these uniform bylaws and guidelines to assure the quality of products and services.