Customer relations

Policy and management framework

We believe that it is by maintaining customer satisfaction that our products and services contribute to society.


Through a combination of advanced chemical technology and bold creativity, we develop materials and products that are environmentally friendly with high added value to open new possibilities for the future.


Centered on Hebel Haus™ unit homes and Hebel™ AAC panels, we enable a safe, healthy, and comfortable life with technologies and services that are friendly to people and the environment.

Health Care

We contribute to progress in medical therapy by advancing specialized leading-edge technology in new combinations and addressing unmet medical needs, enabling patients to enjoy a better quality of life.

We highly appreciate frank and honest feedback from the customer, considering it vital to our effort to enhance the quality and value of our products and services.

Communication with customers