Our responses are in regard to the questions of individuals. Therefore, we request that you refrain from distributing, reprinting, publicizing, publishing, or otherwise using any content of our responses for a secondary purpose. Depending on the subject, we may reply by telephone or postal mail. Your understanding is appreciated.

We are restricted by law from replying to inquiries regarding the therapeutic effects or side effects of therapeutic methods or our products. Please consult with your healthcare provider or a medical institution.

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Purpose for using personal information

The purpose of using personal information provided to us is, in principle, only to respond to inquiries, to provide information related to products and services of Asahi Kasei Corp. and its affiliates (hereinafter the Asahi Kasei Group), and to improve products and services of the Asahi Kasei Group. In the case of other purposes, we provide advance notice to you at the time you provide personal information to us. We will not use your personal information other than for such appropriate purposes described above without your permission. Please read our Privacy Policy before sending your inquiry to us.

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