Our Commitment to Support
We offer free support for the introduction of Asaclean™. Introducing a new product can be a daunting prospect. Our technical service will do its utmost to help you smoothly consider and evaluate the product.
Consistent support from introduction to utilization
The Asaclean™ team is here to help you select the correct grade, set it up for first-time use, and solve problems in day-to-day use. We provide all the information and support you need, from product handling to optimal use and troubleshooting.
Customer’s review
We have received numerous testimonials from Asaclean™ clients who appreciate our support. Here are just a few of them.
It is helpful to be able to consult with them about problems. The Asaclean™ team provided samples, and we adopted them to propose countermeasures for issues. The company has been beneficial in reducing the defect rate.
Logistics industry user | Extruder | IMX Grade
The technical support team has improved the effectiveness of the follow-up by attending to problems and making periodic visits. Defects have also been reduced and maintained.
Automotive industry user | Injection moulding | newEX/SL Grade
We could receive support on issues such as cleaning trials.
Automotive industry user | Injection moulding | UP Grade
We received an introduction of appropriate grades and prompt provision of samples. Asaclean™ team elicited future themes on the evaluation results at the hearing.
Automotive industry user | Injection moulding | PX2/PF Grade
Support for grade selection and cleaning methods according to cleaning resin is reassuring.
Electronics industry user | Injection moulding | newEX/SL Grade
*as of November,2023 (English, Chinese, Korean, Spanish, French, German, Thai, Vietnamese, Indonesian, Tagalog, Malay, Arabic, Italian, Czech, Polish, Slovak, Portuguese, Turkish, Swedish, Norwegian, Finnish, Danish, Greek, Hungarian , Romanian, Russian, Dutch, Croatian, Serbian, Estonia, Lithuanian, Latvian)